Island Tours - Terms and Conditions

E-TICKETS

Customer's purchasing tickets on this website will have their tickets delivered to them by way of E-ticket. The Customer will need to show their ticket on a smart device or print the E-ticket and bring it with them to present to a member of the Jersey Bus Tours staff at the Customer's boarding point.

TICKETS TO TRAVEL

The Customer should keep their ticket safe as replacements will not be issued. The Customer must show or purchase their ticket as they board. The ticket remains the property of the company and must be produced for inspection and, if requested to do so, be surrendered upon demand to an authorised Company Official. The Customer will not be permitted to use any Jersey Bus Tours service without a valid ticket for the entire journey the Customer wishes to make.

LOST TICKETS

The Customer must keep their ticket safe. Customers who lose their tickets need to bring Identification to our main office and redeem a new one.

TICKET AGENTS

Where a ticket is purchased from one of the Company’s Ticket Agents, any query, regarding the ticket purchase or refund request, must be referred to the Ticket Agent who sold the ticket.